Frequently Asked Questions


  Why do I need to create an account?

Registration is necessary to access the courses and to ensure proper reporting of credits to the AIA once you complete a course.

  What if I’m not an AIA member?

Anyone can take any course on ArchitectCES. Credits will be reported directly to the AIA/CES records office for AIA members. Non-AIA members can print a certificate of completion for their records, to verify credits earned.

  What will you do with my information once I register?

Personal information will remain personal. You can select a checkbox if you would like to be included on updates from ArchitectCES.com.

  How do I change information in my profile?

Log into ArchitectCES.com and click the “My Profile” tab and make the necessary changes. Click “submit changes” at the bottom of the page and the changes are automatically saved.

  Do email updates from ArchitectCES cost anything?

No, e-mail updates are free. They are intended to inform you of any changes to courses in which you are enrolled and to inform you of any changes to our site.

  How do I register for a course?

Once you have logged in, you can click on the “Enroll” tab to view the list of courses you have not taken. Select as few or as many courses to enroll in by checking the box next to the course title then click “Enroll” at the bottom of the page.

  How do I start a course once I have registered for it?

To start a course, click “Launch.” A new window will open with the course.

  Why do some courses open as a quiz?

Some courses are available as a PDF on the Architect Magazine site. Go to www.architectmagazine.com and click on the “Resources” tab, then select “Continuing Education Center” to view the list of courses. After reading the PDF you can come back to ArchitectCES.com to complete the quiz.

  After I’ve registered for a course, how do I take the test?

For our online courses, the test will begin immediately after the course has ended. For courses that you download, you will have to log into ArchitectCES.com to enroll for the test.

  Will the system log me out after a period of time with no activity?

Yes, the system will log you out if there is no activity for more than 5 minutes. While test is open it stores any information (Right/Wrong answers, Score, etc.) to the memory of the computer, not the database. The information is not recorded to the database until the user clicks the finish button at the end of the course test.

  How do I view my transcript?

After you complete a course and test, if you have passed with an 80% or better, you can click “view” under Transcript on the “My courses” page in the “Completed Courses” section.

  Are my completed credits reported for me?

All credits are reported to the AIA/CES Records Office for AIA members. If you think you are missing a credit, please contact ArchitectCES and let us know.

  Does ArchitectCES report to my state licensing board?

Due to different requirements of each state board, we can currently only report to the AIA. Keep your Certificates of Completion on file for your state licensing requirements.

  How do I know if the course qualifies for Health, Safety and Welfare (HSW) credit?

If a course qualifies for Health, Safety and Welfare credit you will know by reading the title of the course. It will say “1 LU/HSW hour” after the course title.

  How do I know if the course qualifies for Sustainable Design (SD) credit?

If a course qualifies for Sustainable Design (SD) credit you will know by reading the title of the course. It will say “1 LU/SD hour” after the course title.

  Why am I having problems viewing the screen?

The best way to open the courses is by using Internet Explorer 6.0 or higher, Mozilla 1.0 or higher, or Netscape 7.0 or higher and a screen resolution of 1024 x 768 or higher.

  Who do I contact if I am having a problem using ArchitectCES.com?

You can contact ArchitectCES by email at info@architectces.com, by phone at 412-571-1776 or by mail at PO Box 11911 Mt. Lebanon, PA 15228.

  Who can I contact with comments or questions about the courses?

Please send comments or questions to info@architectces.com. We welcome any suggestions you may have about how we can improve our site.

Login

© 2008 ArchitectCES   |   PO Box 11911   |   Mt. Lebanon, PA 15228   |   info@architectces.com